Privacy Policy

Last Updated December 17, 2024

1. Introduction

The Easy Life, LLC DBA Art of Hi ™ ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

  • Personal Information: Your name, email address, and mobile phone number when voluntarily provided (e.g., through forms, subscriptions, or service requests).
  • Automated Information: Certain technical data, such as your IP address, browser type, and device information, which is collected when you visit our website.

3. SMS Messaging Policy

We collect and use your mobile phone number solely for SMS messaging purposes as outlined in this section of our Privacy Policy.

3.1 Purpose of SMS Messaging

  • Send you updates, notifications, and transactional messages (e.g., order confirmations, shipping updates, appointment reminders).
  • Deliver promotional offers, marketing messages, or special announcements with your express consent.
  • Provide customer support or respond to your direct inquiries.

3.2 SMS Consent

  • By providing your mobile phone number, you expressly consent to receive SMS messages from us.
  • Consent is obtained via clear, documented opt-in mechanisms such as forms, checkboxes, or written agreements.
  • You may withdraw consent at any time by replying STOP to our text messages or contacting us directly at hi@artofhi.com. A confirmation message will be sent to confirm your opt-out status.
  • Message frequency may vary depending on your engagement with our services. Standard message and data rates may apply.

3.3 Opt-Out and Managing Preferences

  • Stop Receiving Messages: Reply STOP to unsubscribe.
  • Help: Reply HELP for assistance.
  • For additional support, you can contact us by emailing hi@artofhi.com.

4. Email Communications and CAN-SPAM Compliance

We comply with the CAN-SPAM Act of 2003 when sending email communications. The following rules govern how we use your email address:

4.1 Purpose of Email Communications

  • Send you transactional updates, notifications, and confirmations (e.g., order receipts, shipping updates, account activity).
  • Share promotional offers, marketing messages, newsletters, and special announcements with your consent.

4.2 Email Consent and Opt-Out

  • By providing your email address, you consent to receive communications from us.
  • Each marketing email includes a clear unsubscribe link that allows you to opt out of future emails.
  • You may also opt out by contacting us directly at hi@artofhi.com.
  • We will honor your opt-out request promptly and ensure you no longer receive marketing messages.

4.3 CAN-SPAM Requirements

  • Clearly identify the sender and include accurate contact information.
  • Use subject lines that are not misleading.
  • Provide recipients with an option to unsubscribe.
  • Honor opt-out requests within 10 business days.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information, including your mobile phone number, to third parties. We may share your information with:

  • Service providers or vendors who assist us in delivering SMS and email services.
  • Legal authorities or regulators when required by law.
  • Third parties in the event of a business transfer, merger, or acquisition.

All third parties are required to handle your information in accordance with this Privacy Policy and applicable legal standards.

6. Data Security

  • Encryption of data during transmission.
  • Secure storage of your information.
  • Regular review of security practices to prevent unauthorized access, disclosure, or misuse.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data where applicable.
  • Opt-Out: Withdraw your consent for receiving SMS messages or email communications at any time.

To exercise these rights, please contact us at hi@artofhi.com.

8. Compliance with Applicable Laws

We adhere to all relevant privacy laws and messaging regulations, including:

  • TCPA (Telephone Consumer Protection Act): Ensuring consent before sending SMS messages.
  • CCPA (California Consumer Privacy Act): Providing California residents with the right to know, delete, and opt-out of the sale of personal data.
  • CAN-SPAM Act: Regulating email communications and ensuring opt-out compliance.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of our services following any changes signifies your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:

The Easy Life, LLC
Email: hi@artofhi.com
Phone: +1 217-394-6969
Address: 400 South Grand Ave W, Springfield IL 62704