Welcome to the Art of Hi FAQ page, where you'll find answers to common questions about our AI-powered personalized card service and how we make sending thoughtful, beautiful cards easier than ever!

What events can cards be used for?

Our personalized cards are perfect for any occasion! While sending heartfelt mail is always a good idea, here are some specific events that call for a custom-designed card:

  • Christmas Cards – Spread holiday cheer with a unique, personalized touch.
  • New Year’s Cards – Start the year off right by sending well-wishes to family, friends, or colleagues.
  • Job Change/Promotion Cards – Celebrate career milestones like a new job or a big promotion.
  • Birthday Cards – Make someone’s special day even more memorable with a custom birthday message.
  • Anniversary Cards – Whether it’s a wedding anniversary or a “workaversary,” a personalized card adds a special touch.
  • Valentine’s Day Cards – Show your love with a card that comes straight from the heart.
  • Mother’s Day/Father’s Day Cards – Honor your parents with a card made just for them.

From holiday celebrations to "just because" moments, our personalized cards are the perfect way to express your thoughts and emotions for any occasion!

How are my cards sent?

We’re glad you asked! We’re all about creating joy one card at a time, and we want this process to be as simple as possible for you. Here’s our step by step process of how it works:

  • Design your card. Create a new card by using AI visual prompts, uploading your own image, or select from the gallery
  • Select the orientation of your card (our cards can display either vertically or horizontally when printed)
  • Select how you’d like your card to send (mail a physical card, or eCard). Personalize your card by writing the text or using the AI writing tool
  • Select your recipient’s address (or email for eCard) and the send date of your choice.
  • Send your card!

Who mails my card?

We do! Art of Hi assures all the printing, stuffing, addressing and mailing is handled on our end. It doesn’t get any easier than that!

How do eCards work?

On the card writing screen, you’ll have the option to send your card via email, which uses fewer credits than sending a physical card.

Can I schedule a card to send later?

Absolutely! You have the option to schedule a card (or eCard) to be sent at a later date. Choose any future date that suits you, allowing you to plan ahead for all the special occasions throughout the year. With Art of Hi, you'll never again miss Grandma's birthday or your spouse's anniversary.

How does your pricing work?

We believe in giving you the flexibility to explore and use your account without any annual membership fees or long-term commitments. Our pricing follows a pay-as-you-go credit system. Whether you prefer sending eCards or physical cards, you can choose based on your needs and pay only for what you use.

Can I add a gift to send along with my card?

You sure can. After you’re finished designing your card, you’ll have the opportunity to add a gift prior to selecting your recipient.

I want to upload my own file to create a card. What file types are accepted?

We accept PNG, JPG, HEIC files.

What forms of payment do you accept?

Credit Cards: Visa, Mastercard, American Express, Discover, Diners Club. Mobile Wallets: Apple Pay and Google Pay. Autopay: Shop Pay